Dublin, Ireland

I'm Mohak.

Digital Transformation - Business Analyst

Deloitte Ireland

Technology Consultant specializing in digital transformation, ERP modernization, and cloud migration strategies. Experienced in leading Salesforce and SAP implementations across global teams, with a proven track record of enhancing efficiency and user adoption.

Mohak Wadhwa
6+

Years Experience

50+

Projects Delivered

100%

Client Satisfaction

Skills & Expertise

Comprehensive technical and business expertise across multiple domains

Core Skills
ERP Programme Management
Stakeholder Management
Digital Transformation
Change Management
Business Process Evaluation
Requirements Elicitation
Process Mapping
PMO Governance
Technical Skills
Salesforce
SAP Ariba
SQL Server
Python
R
Tableau
PowerBI
SharePoint
Methodologies
Agile
Scrum
Lean Six Sigma
Waterfall
Tools & Platforms
MS Office Suite
Lucidchart
Visual Studio
AWS

Certifications

Certified Scrum Product Owner

Scrum Alliance

2023

AWS Certified Solutions Architect

Amazon Web Services

2023

Lean Six Sigma

Professional Certification

2022

Certified Data Scientist

Professional Certification

2021

EU AI Act

EU Certification

2024

ISO/IEC 42001

ISO Certification

2024

Work Experience

A journey through digital transformation and technology consulting

Deloitte Ireland LLP
Technology Consultant - Technology Strategy & Transformation
Sep 2022 - Jun 2024
Dublin, Ireland
  • Developed ERP modernisation and cloud migration roadmaps, optimising processes and enhancing efficiency across sectors
  • Directed SAP ECC to Ariba migration, enhancing project tracking and communication across global teams
  • Led Salesforce cloud migration, automating self-billing and self-service features, boosting user adoption by 25%
  • Spearheaded workshops to optimise cloud operating models, mapping current/future states, and resolving bottlenecks
  • Managed teams, crafted RFP responses, and utilised evidence-based market analysis, boosting proposal success by 15%
SAP ECC
SAP Ariba
Salesforce
Cloud Migration
ERP
Telus International
Operations Analyst - Customer Success Representative
Mar 2022 - Jul 2023
Dublin, Ireland
  • Collaborated with Customer Experience and Compliance teams on initiatives to improve output quality metrics
  • Reviewed formation documents for various entity types, assessing activities and associated risks during onboarding
  • Conducted root cause analysis to identify systemic risk drivers and used Salesforce Admin for application decisions
  • Utilised web-based tools such as CLEAR and Refinitiv to refine business risk assessment scores
  • Attended sprint meetings to stay updated on blockchain, DeFi, and Web 3.0 regulations and use cases
Salesforce
CLEAR
Refinitiv
Risk Assessment
Computer Land
Business Operations Analyst - Enterprise Resource Planning
Jan 2018 - Apr 2019
Pune, India
  • Implemented ERP services across CMS, PMS, inventory, service management, and HRMS for 35+ SMEs and MSMEs
  • Created BRDs and functional requirements, translating needs into user stories for streamlined execution and alignment
  • Led prototyping, testing, training, and implementation, enhancing the process and boosting user adoption
  • Delivered POCs and used a traceability matrix to automate defect identification and enable user self-service
ERP
CMS
PMS
HRMS
BRD

Featured Impact

Strategic initiatives and transformational projects delivering measurable business value

Mission Kissan
SaaS Platform for Agricultural Solutions and Direct Produce Sales

Led the development of a SaaS-based platform addressing agricultural retail distribution challenges in India. The platform enables direct organic produce sales from farmers to consumers, ensuring fair pricing and eliminating middlemen.

SaaS
Cloud Platform
E-commerce
Agricultural Tech
Uber Surge Pricing Optimization
Surge Pricing Technology and Ecosystem Integration

Developed a comprehensive surge pricing strategy that increased Uber's profitability by 8% during peak hours. Recommended a unified ecosystem with a subscription-based model integrating all Uber services.

Data Analytics
Pricing Strategy
Business Intelligence
Python
SAP ECC to Ariba Migration
Enterprise Cloud Migration at Deloitte

Directed the migration of enterprise resource planning from SAP ECC to SAP Ariba for multiple global clients, improving project tracking, communication, and operational efficiency.

SAP ECC
SAP Ariba
Cloud Migration
Project Management
Salesforce Cloud Migration
Automated Self-Service Platform

Led Salesforce cloud migration project, automating self-billing and self-service features. Achieved 25% improvement in user adoption through streamlined processes and enhanced user experience.

Salesforce
Cloud Platform
Process Automation
CRM

Global Presence

Working across continents to drive digital transformation

Dublin, Ireland

Current location - Working in digital transformation

Pune, India

Hometown - Started career in ERP implementation

Let's Work Together

Looking for a Technology Consultant to drive digital transformation and business excellence? Let's discuss how we can collaborate to achieve your goals.

Dublin, Ireland

mohak.w@gmail.com

+353 89 952 4509