Hello,
I'm Mohak.
Digital Transformation consultant delivering ERP modernisation, cloud migrations, and AI-enabled automation. I translate business needs into secure, production-grade solutions with measurable ROI.
Real-World Impact
Production-ready systems built from scratch. Security-first, scalable, and shipped to real users.
SAP ECC to Ariba Migration
Problem
Major enterprise client needed to modernise procurement from legacy SAP ECC to cloud-based Ariba. Multiple change requests, strict compliance requirements, zero-tolerance for disruption.
Solution
- →Managed change request triage and governance throughout migration lifecycle
- →Facilitated cross-functional workshops ensuring documentation compliance
- →Developed comprehensive BRDs/FRDs for all change requests
- →Implemented governance checks streamlining approval processes
Tech Stack
SAP ECC | SAP Ariba | Change Management | BRD/FRD | Process Mapping | Governance
Results
100% Compliance
all governance checks
Zero Downtime
seamless cutover
30+ Change Requests
successfully managed
Improved Transparency
approval processes
Core Capabilities
Every automation I build falls into one of these transformation categories
Production-Ready Architecture
Full-Stack SystemsWhat I Build
- →Multi-tenant SaaS architecture with security hardened from day 1
- →Real-time systems (WebSocket, sub-100ms P99 response times)
- →Scalable databases with zero-downtime migrations
- →Deployment automation, monitoring, disaster recovery protocols
Revenue Operations Framework
Sales StrategyWhat I Build
- →Lead qualification methodology (scoring, routing, enrichment)
- →Sales funnel velocity optimization (90d → 62d achieved)
- →Forecast accuracy through predictive scoring mechanisms
- →Multi-touch attribution & win/loss analysis strategies
Agentic AI Strategy
Intelligent AutomationWhat I Build
- →Multi-agent orchestration with tool use & reasoning loops
- →Retrieval-augmented generation (RAG) for knowledge-grounded decisions
- →Human-in-the-loop validation frameworks for critical operations
- →AI risk assessment & governance aligned to EU AI Act
Data Integration Strategy
System ArchitectureWhat I Build
- →Unified data layer across fragmented systems (ERP, CRM, Accounting)
- →ETL frameworks with quality checks, validation, error handling
- →Master data governance & single source of truth architecture
- →Real-time sync mechanisms with audit logging & compliance
Content Operations Framework
Marketing AutomationWhat I Build
- →Multi-channel content strategy (email, social, reports, dashboards)
- →Workflow orchestration reducing manual effort by 80%+
- →Performance measurement & optimization feedback loops
- →Personalization mechanisms at scale based on user behavior
AI Governance Framework
Risk & ComplianceWhat I Build
- →EU AI Act compliance mapping & implementation strategies
- →ISO 42001 management system design & documentation
- →Risk categorization frameworks (Prohibited/High/Limited risk)
- →Audit trails, transparency mechanisms, ethical safeguards
Transformation Methodology
A proven, structured framework to move from initial discovery to sustainable, long-term impact.
Foundation & Readiness
Objectives
- ▸Assess automation maturity and opportunity scale
- ▸Map data systems, integrations, and processes
Key Activities
- •Executive alignment on goals and expected outcomes
- •Technology landscape audit (data sources, system connections)
- •Data readiness assessment (quality, availability, governance)
Core Deliverables
- ✓Opportunity roadmap and business case
- ✓Integration blueprint
- ✓Governance baseline (risk assessment)
Architecture & Design
Objectives
- ▸Design AI-powered automation workflows
- ▸Define compliance and safety frameworks
Key Activities
- •Workflow and data pipeline architecture
- •AI governance design (compliance, bias detection, human oversight)
- •Requirements specification and integration planning
Core Deliverables
- ✓Workflow architecture blueprint
- ✓Governance & compliance framework
- ✓Technical specifications document
Build & Test
Objectives
- ▸Develop and validate automation systems
- ▸Ensure accuracy, performance, and safety
Key Activities
- •Automation development and API integration
- •AI model training and optimization
- •Comprehensive testing (functionality, performance, edge cases)
Core Deliverables
- ✓Tested automation systems
- ✓Performance baselines
- ✓Operations & escalation guide
Deployment & Scaling
Objectives
- ▸Launch with zero disruption
- ▸Drive adoption and continuous improvement
Key Activities
- •Phased rollout with monitoring
- •Team enablement and change management
- •Performance tracking and optimization
Core Deliverables
- ✓Live automation systems
- ✓Success metrics dashboard
- ✓90-day improvement roadmap
Career Evolution
Analyst → Consultant → Transformation Leader. A history of driving impact at scale.
Clepto.io
AI Automation Consultant
Supporting clients in aligning AI workflows with regulatory standards. Developing automated solutions for B2B operations including chatbots, RPA flows, and compliance frameworks.
Key Achievements
- Designed and deployed chatbots for B2B clients improving support automation by 35%
- Created UiPath and Power Automate flows enhancing operational efficiency and audit readiness
- Developed EU AI Act and ISO/IEC 42001 compliance frameworks for SME clients
Deloitte Ireland LLP
Technology Consultant – Technology Strategy & Transformation
Delivered ERP modernisation and cloud migration programmes across TMT, finance, and utilities sectors. Led governance frameworks, change management, and stakeholder alignment for enterprise transformations.
Key Achievements
- Managed SAP ECC to Ariba migration, ensuring 100% compliance and zero downtime
- Led Salesforce cloud migration achieving 25% user adoption improvement
Telus International
Operations Analyst – Customer Success Representative
Collaborated with Customer Experience and Compliance teams on quality improvement initiatives. Conducted stakeholder analysis and data-driven decision support for business process improvements.
Key Achievements
- Gathered and analysed stakeholder feedback through structured root cause analysis, improving business processes and operational efficiency
- Performed comprehensive data analysis to support change requests, preparing reports for leadership decision-making
Computer Land
Business Operations Analyst – Enterprise Resource Planning
Started career implementing ERP solutions for SMEs across India. Built foundation in business requirements, system implementation, and user enablement across multiple ERP modules.
Key Achievements
- Implemented ERP services across CMS, PMS, inventory, service management, and HRMS for 35+ SMEs and MSMEs
- Created BRDs and functional requirements, translating business needs into user stories
Tool-Agnostic Approach
Selecting the best-fit technology for every unique business challenge
Data, Analytics & Process Automation
Enterprise Systems
AI, Models & Coding
Web & Application Development
Education
Advanced degrees combining business analytics, strategy, and technical expertise.
MSc in Business Analytics
2021 – 2023Dublin Business School, Dublin, Ireland
Coursework:
Bachelor of Engineering in Information Technology
2015 – 2019University of Pune, Pune, India
Coursework:
Credentials & Certifications
Enterprise readiness backed by recognized standards and continuous learning.
AIQI ISO/IEC 42001
AI Management System
EU AI Act Essentials
AI Compliance
AWS Certified Solutions Architect
Cloud Architecture
Developing SQL Data Models
Database Management
Lean Six Sigma White Belt
Process Excellence
Lean Six Sigma White Belt
Process Excellence
Certified Data Scientist
Data Science Professional
Certified Scrum Product Owner
CSPO - Scrum Alliance